Privacy Policy

Personal Information: Name, email address, phone number, physical address, payment information when you make a purchase or request a quote, and opt-in records and timestamps for communication channels such as SMS and email.

Non-Personal Information: IP address, browser type, device information, website usage patterns, analytics, cookies, and similar technologies.

Customer Communication: Records of inquiries and service requests, appointment details and preferences, service history, and feedback.

We use collected data to provide and improve our services, process transactions and payments, communicate about inquiries and appointments, enhance website functionality, ensure security and fraud prevention, and maintain records of communication preferences and consent.

By opting into SMS messaging, you agree to receive messages related to our services, including appointment reminders, customer support, and important updates. You will only receive messages if you explicitly opt in, and we maintain timestamped opt-in records in compliance with the Telephone Consumer Protection Act and applicable laws.

You may cancel SMS notifications at any time by replying STOP. You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. Reply HELP for assistance, call 407-417-5699, or email Kevin@vantagepointroofs.com.

Message frequency varies based on your interactions with our business. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors supporting customer service is permitted. Text messaging originator opt-in data and consent will not be shared with third parties, except aggregators and providers of the text message services.

We do not sell, rent, or trade personal information. We may share information with service providers who assist with payment processing, appointment scheduling, or delivery of opted-in messages; when required by law or valid legal process; or in connection with a merger, acquisition, or sale of assets. Service providers are contractually required to maintain confidentiality and security.

We maintain reasonable safeguards including encryption, access controls, authentication, security assessments, employee training, breach notification protocols, secure backups, and disaster recovery procedures. No internet transmission or electronic storage method is completely secure, so absolute security cannot be guaranteed.

We use cookies and similar technologies to analyze traffic and user behavior, remember preferences, improve website functionality, and measure effectiveness. You may control cookies through your browser settings, though disabling them may limit certain features.

You may access, update, or delete your personal information; unsubscribe from marketing emails; opt out of SMS by replying STOP; request information about our data practices; withdraw consent for future communications; and lodge a complaint with a supervisory authority. Contact us at 407-417-5699 or Kevin@vantagepointroofs.com to exercise these rights.

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Vantage Point Roofing LLC.

We may update this policy periodically. The latest version will remain available on our website with its effective date. For significant changes, we may notify you by email or website notice.